PalletAuditsSeven reasons a pooled pallet account drifts
The common causes behind a CHEP, PECO or iGPS balance that doesn't match the pallets on site, and how to catch each one.
The usual causes
- Undeclared shipments. The load left on pooled pallets, but nobody reported it.
- Moves between your own sites, co-packers and 3PLs. Internal moves are easy to forget to record.
- Inbound loads from suppliers. Pallets arrive but the sender never declares them to you, or declares more than arrived.
- Customers outside the network. Pallets that go to a receiver that doesn't return them.
- Keying errors. Wrong quantity, wrong customer location, half pallets entered as full.
- Loads that came back. A refused load returns but the declaration stays on the books.
- Pallets that are really there. In trailers, the damaged pile, staging lanes or overflow, and simply not counted.
How to catch them
Reconcile monthly while the paperwork is fresh: the pallet company's activity, your shipments and receipts, and a physical count. Match every load, and give every pallet of the difference a reason.
Pooler audits and their adjustments can take months, so the earlier you find a problem, the easier it is to fix.
Find your missing pallets
PalletAudits matches every shipment to a declared transfer and lists what to declare, dispute and recount. Your first audit is free.
Run a free audit See a sampleMore guides
Lost pallet charges: what they are and how to reduce them
Shipping pooled pallets to customers outside the pallet network
Got a lost-pallet bill? What to check before you pay
Pallet rent and late declarations: how the days add up
Pooled pallets moving to your own sites and co-packers
Transfers credited to you that never arrived
General information, not advice about any specific contract. Your agreement with the pallet company sets the actual fees and deadlines.