PalletAuditsCVS pallet requirements and pooled pallets
CVS's routing guide asks for GMA Grade A whitewood and says CVS is a non-participating distributor for CHEP, PECO and iGPS. What that means for your pallet account.
What the routing guide says
CVS's Routing Guide Instructions (Revision 75, July 2026) ask for standard GMA Grade A 48x40 four-way hardwood pallets.
It states that CVS is a non-participating distributor for all pooled pallet companies (CHEP, PECO, iGPS) and takes no responsibility for vendors' obligations to a pallet provider. It also says CVS doesn't allow pallet banks, and some DCs have their own rules.
For your pallet account
Pooled pallets sent to CVS are unlikely to come back through the pool, and your obligations to the pallet company stay with you. Ship CVS on whitewood.
In PalletAudits, mark CVS as outside the pallet network: every audit then lists any pooled-pallet loads that went there.
Source
CVS Routing Guide Instructions, Revision 75 (July 2026)
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General information, not advice about any specific contract. Your agreement with the pallet company sets the actual fees and deadlines.