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Declaring CHEP transfers: a monthly checklist

A short routine that keeps a CHEP balance close to reality: declare on the ship date, match every load, and catch the transfers you never received.

Every day loads ship

Declare each load on CHEP pallets to the receiving customer on the day it ships, with the BOL number, the customer's location and the exact pallet count. Hire stops when you declare, so same-day is cheapest.

Use the same reference every time, ideally the BOL number, so loads can be matched to declarations later.

Once a month

• Export your WMS shipments and receipts for the month and the CHEP activity for the same dates.
• Match every shipment on CHEP pallets to a declaration. Anything left over is either undeclared (declare it now) or declared without a shipment (check it).
• Match every transfer credited to you to a receipt. Credits with no receipt are worth disputing; receipts with no credit mean the sender hasn't declared yet.
• Count what's physically on site, by area, and compare it with your own records.

Before the invoice closes

Correct quantities that were keyed wrong, and dispute transfers you never received, while your BOLs and receiving records are easy to find. Your agreement sets how long you have; get that window in writing if you don't know it.

Keep the transaction numbers the portal gives you: they're your proof that a declaration was made.

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General information, not advice about any specific contract. Your agreement with the pallet company sets the actual fees and deadlines.